Shop lifting and crowd control during the busy seasons increases many fold.
Crowd control at the entrances and exits along with their supervision is essential to comply with the occupancy limits and prevention of theft. We have found that the best solution is a presence not a confrontation and this is why our security guard staff have been trained on site. A security officer is often the guest’s first contact and needs to embody the culture and provide exceptional customer service. Our guards provide this professionalism and help making shopping for your customers dignified and pleasurable.
We provide our officers with interpersonal and communications training to give them the public relations skills necessary to excel in their roles. We integrate customer service with security with duties such as escorting the guests to their cars. We’re here to create a welcoming and safe environment for shoppers, which in turn, means they’re more likely to return and shop.